zebra sarasa nano pens - fresh

all orders are processed within 2-3 working days (excluding weekends and holidays) after receiving your order confirmation email.

when your order has shipped, you will receive another email from us which will include a tracking number you can use to check its status. please allow 48 hours for the tracking information to become available. 

if you haven’t received your order within 4 working days of receiving your shipping confirmation email, please contact us at help@lazygaljournals.com with your name and order number, and we will look into it for you.

we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

to be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

to start a return, you can contact us at returns@lazygaljournals.com.

once your return is accepted, we’ll send instructions on how and where to send your package. items sent back to us without first requesting a return will not be accepted.

you can always contact us for any return question at returns@lazygaljournals.com.